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Frequently asked question

I still haven't received my order is this normal?

Sometimes the delays for regular mail are longer than normal, depending on busy periods, holidays or events happening in the world.

At this time, it is normal to observe a longer delivery time than one would usually expect.

If however after 14 days you have not received anything, contact us at: customersupport@fairleybohemian.com or via the form above and we will be happy to help locate the missing package!

All orders are scanned items with the couriers and we receive a notification when they arrive at their destination, these are continually monitored for quality assurance purposes ♡

I made a mistake in my delivery address is it too late?

If the order is not yet sent, we will change the delivery address as soon as notified. If, however, the order is already sent, the delivery time will be longer since we will have to wait for the package to return to us before forwarding it to the correct address.

How can I exchange for a different size?

Please send the item back to our HQ address below.

Please leave a note in the package with your name, order number, address and the item/size you would like to exchange for. We will then send you out the amended size on the same day we receive it, free of charge!

Fairley Bohemian
PO Box 11067
NEWARK
NG24 9QP

Light and love,
Team Fairley Bohemian

Bitte kontaktieren Sie uns, wir würden uns freuen, von Ihnen zu hören - wir sind stolz darauf, alle Arten von Anfragen zu erfüllen - es gibt keine Frage oder Anfrage zu obskur!

Bitte füllen Sie dieses Untenformular aus oder senden Sie uns eine E-Mail an info@fairleybohemian.com.

Wenn Sie ein bestehender Kunde sind, senden Sie uns bitte eine E-Mail an customersupport@fairleybohemian.com.

Wir werden uns immer innerhalb von 24 Stunden bei Ihnen erreichen.

Bitte kontaktieren Sie uns vor der Rücksendung und wir werden Sie über die Rücksendeadresse informieren.

Wir freuen uns auf Ihre Verifie!

+447792345792

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We are an eco-friendly, planet loving, tree hugging business. Confidently shop our Hallmarked Jewellery - quality guaranteed.

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We have a wonderful team ensuring the dispatch of your new favourite piece of jewellery within 3-5 business days.

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